Introduction

ZATAMA CONNECT SRL processes a range of personal data of Users (whether registered or not) when they use the website https://zatama-connect.com and/or any services offered by our company.

This Privacy Policy describes what types of personal data are processed, how they are used, your options regarding these processes, and how we respect the rights you have as a data subject under data protection legislation, including Regulation (EU) 2016/679 (“GDPR”).

Before using the website or any of our services, we recommend that you read this policy carefully to understand how your personal data is processed.

Who is responsible for processing your data?

ZATAMA CONNECT SRL, based in Romania, is the data controller regarding personal data collected and processed through the website https://zatama-connect.com and/or in the context of services provided via the website.

For any questions regarding personal data processing, the company can be contacted at: office@zatama-connect.com

1. 1. What data do we process?

The company processes personal data you provide when you use the website, register on our site, contract a service, subscribe to our campaigns (or campaigns organized together with our partners), wish to receive commercial communications, participate in surveys, or contact us through any communication means.

If you contact ZATAMA CONNECT SRL through the contact form on https://zatama-connect.com, the data you provide (name, surname, address, phone number, email, and any other personal data communicated) will be stored and processed only after your explicit consent given at the bottom of the contact form.

We also use cookies and similar technologies to recognize you and your devices. Other parties may also use cookies. The use of these technologies is described in our Cookie Policy.

2. 2. Providing personalized offers

In certain situations, we may use information collected from you in combination with data obtained from our sales and/or marketing teams regarding your interaction with the company. This allows us to send targeted and relevant marketing communications to our clients.

With your consent, we may perform advanced analyses regarding your interests and preferences, combining information obtained from your interactions with us and third-party sources (e.g., web analytics technologies) to provide tailored commercial communications.

We may also perform reports, analyses, and statistical studies related to marketing campaigns and their success, as well as sales and processing activities.

3. 3. Execution of the contract

When you request a service from us, we may process certain personal data necessary for the purpose (e.g., name and surname, delivery/provision address, transaction data, etc.).

4. 4. Managing user relations and support

We aim to provide adequate services through the website to all users. Therefore, we process personal data to manage relationships with website users, for example, when they contact us with questions or requests regarding website functionality or our services.

Legal basis: Art. 6(1)(f) GDPR – legitimate interest in providing appropriate services.

5. 5. Website analytics, cookies, and similar technologies

We may use personal data provided by users or collected through our services for analysis and statistics regarding our services, including website functionality or service delivery. These analyses help us improve our services and website features.

We also use cookies and similar technologies according to our Cookie Policy, including for interest-based advertising.

6. 6. Social media integration

We have implemented various mechanisms to connect with social media pages such as Facebook, Twitter, YouTube, and Instagram, allowing you to access content posted by us or associated accounts more easily.

If you interact with content on these social networks, comment, or access the site through your Facebook account, certain public profile data may be transmitted to us by the social media operators.

7. 7. Legal obligations

Sometimes data processing is necessary to comply with legal obligations, such as reporting to relevant tax authorities and maintaining accounting records or archiving data in accordance with applicable law.

8. 8. Protection of rights and interests in court

Data may be processed to assert, exercise, or defend a right in legal proceedings before a court, administrative procedure, or other official procedure involving the company.

9. 9. Who we share your data with

We may disclose your personal data to:

1. Entities or persons authorized by us (inside the EEA or third countries) involved in service provision, including commercial communications (e.g., data center providers, payment service providers, email platforms such as Google Mail);
2. Legal obligations or decisions from judicial authorities, public authorities, or government bodies;
3. If requested or permitted by law.

Additionally, your personal data may be disclosed to third-party cookie and technology providers as described in the Cookie Policy.

10. 10. Data retention

We retain your personal data only as long as necessary for the purposes for which it was collected, respecting internal retention procedures and archival rules.

For example, if you are our client, your personal data will be kept for the duration of the contractual relationship plus a minimum of 3 years after termination (statutory limitation period). Some data may be kept longer for archival purposes in accordance with applicable rules.

11. 11. Your rights as a data subject

Under the law, you have the following rights:

1. a) Right of access – obtain confirmation of whether your personal data is processed, and specific details of processing.
   b) Right to rectification – request correction of inaccurate data or completion of incomplete data.
   c) Right to erasure – request deletion of personal data when:

• no longer necessary for the purposes collected,
• consent has been withdrawn and no other legal basis exists,
• data is processed unlawfully,
• deletion is required by law.
  d) Right to withdraw consent & objection – withdraw consent to processing at any time and object to processing for marketing purposes, profiling, or legitimate interest.
  e) Right to restriction – request restriction of processing in certain conditions.
  f) Right to data portability – request structured, machine-readable data for transfer to another entity where technically feasible.
  g) Right to lodge a complaint – file a complaint with the supervisory authority if you believe your rights are violated: National Supervisory Authority for Personal Data Processing (ANSPDCP), B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Postal code 010336, Bucharest, Romania, anspdcp@dataprotection.ro.

To exercise any of these rights, please contact us at: office@zatama-connect.com